Tussen straat en systeem
Robin de Lange is developing immersive training for key professionals who deal with homeless people in their daily work. Participants experience just how complex everyday life on the streets can be, and practise handling situations where people react with distrust, confusion, anger or withdrawal. Language and cultural differences add a further layer of challenge. The training is aimed at neighbourhood police officers, library staff, youth workers and community coaches, among others. For this group, dealing effectively with homeless people is part of everyday practice. Source: public summaries phase 1, RVO
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De Drempel Over
De Drempel Over ('Crossing the Threshold') is a mobile escape experience housed in a converted caravan. In it, key professionals experience first-hand what it's like for vulnerable citizens to get stuck — for example due to low literacy, digital exclusion, or distrust of government. A debrief afterwards directly links this experience back to their own work. Key professionals often understand the problems facing their target group in theory, but don't really feel them. As a result, their approach doesn't always match what vulnerable citizens actually need. The experience is designed for neighbourhood teams, social workers and other professionals who bridge the gap between citizens and government. By making people experience these problems rather than just explaining them, De Drempel Over deepens understanding of vulnerable residents and encourages better-suited support and communication. Source: public summaries phase 1, RVO
Belletje Trek
Belletje Trek is an immersive group experience in which local residents jointly go through a simulated crisis situation, such as a 3-day power outage. Using their own smartphones, participants complete tasks and work together to deal with the situation. No app download or technical knowledge is required. The experience helps residents get to know each other better, discover each other's strengths and build trust. Belletje Trek is designed as a practical tool for neighbourhood professionals to strengthen social cohesion and self-reliance, particularly within groups that don't yet know one another. This makes it possible to practise mutual self-reliance in an accessible, playful way. Source: public phase 1 summaries, RVO
De Blikopener
A crisis reveals just how important a neighbourhood's social infrastructure really is. De Blikopener is a hybrid method that helps municipalities, safety regions and civil society organisations work with residents to strengthen local community resilience. The method uses digital tools, physical interventions and community activation to make residents, key figures, resources, safe spaces and informal networks visible. This helps residents and professionals find each other more quickly before, during and after an emergency, even when formal aid is limited. De Blikopener helps build stronger neighbourhoods, because a neighbourhood is stronger when you already know your neighbours before a crisis hits. Source: public phase 1 summaries, RVO
Achter de voordeur
Behind the Front Door is a mixed reality experience that puts civil servants at the table with a resident who's stuck in their dealings with the government. Working with key stakeholders, directors and professional actors, recognisable situations are turned into true-to-life scenarios – for example, an incomprehensible letter or a service desk where someone hits a dead end. A reflection session follows afterwards. Dutch Rose Media/4DR Studios is carrying out the feasibility study in collaboration with BUas and the municipality of Eindhoven. Source: public phase 1 summaries, RVO
BoX-R
BoX-R is an interactive XR learning experience that lets residents find out what a prolonged power outage really means for daily life. In a guided simulation for multiple users, they practise dealing with situations such as lifts breaking down, phones running out of battery, being unable to pay by card, limited access to information, and helping vulnerable neighbours. BoX-R addresses the problem that traditional communication about emergencies is often too text-heavy, abstract or complicated. The experience is designed for residents, with particular attention to people with low literacy, non-native speakers, older people and those in vulnerable situations. Key figures from organisations such as libraries, the Red Cross and housing associations can use the experience to make crisis preparedness and self-reliance concrete, local and accessible. Source: public phase 1 summaries, RVO
SHIFT
SHIFT is an interactive conversation experience for key workers and people seeking support. During the conversation, they work together to build a visual picture of the future around themes such as housing, work, relationships and leisure time. Physical objects, cards and short interactive mini-games make the conversation more tangible and less dependent on words. SHIFT supports key workers without replacing human contact. The method offers an alternative to the classic intake interview and can help build trust more quickly and tailor support more effectively. Potential users include municipalities, welfare, youth and participation organisations, and educational institutions. Source: public phase 1 summaries, RVO